A user story is a fictional one-sentence story told from the persona’s point of view to inspire and inform design decisions.

User stories should be written in the following format:

• A template of a statement framing the WHO, WHAT, and WHY: As a type of user (WHO), I want to action (WHAT), so that benefit (WHY).
• As a type of user(who), I want to action (what) so that benefit (why).