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Google UX Design Certificate - Usability study note-taking spreadsheet template
Things to assess include:
- Tasks participants complete. Record this in Column A.
- The click path, or sequence of actions, a participant follows for each task. Record this in Column B.
- Observations about participant behaviors, feelings, and pain points as they interact with the product. Record this in Column C.
- Direct quotes from participants that highlight parts of their experience. Record this in Column D.
- How easy or difficult you thought it was for the participant to complete each task. Record this in Column E.